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The State of Grocery in North America 2023: Key Insights and Trends

The State of Grocery in North America 2023

McKinsey Report: Five Critical Trends Reshaping the Grocery Industry

McKinsey's comprehensive 2023 grocery industry report reveals an industry facing unprecedented challenges with flat growth and margin pressure as the post-pandemic landscape reshapes consumer behavior. Despite hope for normalcy, the research analyzing market data and CEO interviews identifies five critical trends defining future success: enhanced value delivery (with 66% of consumers seeking less-expensive goods), omnichannel excellence with personalization (80% prefer personalized experiences), business diversification beyond traditional retail, generative AI integration (85% of retailers experimenting), and sustainability as a business driver (49% of Gen Z willing to pay premiums for eco-friendly products). The report emphasizes that grocery executives must embrace strategic transformation rather than waiting for market conditions to stabilize, as persistent inflation, labor shortages (44% of frontline workers considering job changes), and evolving digital preferences (e-commerce maintaining 35% above pre-pandemic levels) demand innovative approaches to private-brand development, seamless customer experiences, and technology-driven operational efficiency.

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The State of Grocery in North America 2023: Comprehensive Industry Analysis

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66% Seek Cheaper Goods
83% Trust Private Brands
85% Test AI Solutions
44% Workers Seeking Change

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